Careers at WNM Communications

WNM Communications has an immediate opening for an:

IT Technician

As an IT Technician, you will provide technical support to end-users, troubleshoot hardware and software issues, and assist in maintaining the overall functionality of the organization’s IT infrastructure.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, or in person.
• Assist users with hardware and software issues, troubleshooting problems to resolution.
• Install, configure, and maintain computer systems and peripherals.
• Assist in the setup and maintenance of local area networks (LANs).
• Troubleshoot basic network connectivity issues.
• Support users in accessing and utilizing network resources.
• Install and update software applications on user devices.
• Perform routine maintenance on computer hardware, including upgrades and repairs.
• Assist in managing inventory and tracking hardware assets.
• Implement and follow security best practices to protect against unauthorized access and data breaches.
• Assist in antivirus and anti-malware management.
• Maintain accurate records of support activities, hardware, and software inventory.
• Document troubleshooting procedures and solutions for future reference.
• Provide basic training to end-users on the use of hardware and software.
• Collaborate with other IT team members to resolve complex issues.

Qualifications:

Education: High school diploma or equivalent. Some college coursework or a degree in a relevant field is a plus.

Technical Skills: Basic understanding of computer hardware, operating systems, and common software applications. Familiarity with networking concepts is a plus.

Communication Skills: Strong verbal and written communication skills. Ability to convey technical information to non-technical users.

Problem-Solving: Strong problem-solving skills and the ability to think critically.

Customer Service: Excellent customer service skills and a positive attitude.

Team Player: Ability to work effectively in a collaborative team environment.

Adaptability: Willingness to learn and adapt to new technologies, challenges and responsibilities

– Provide desktop support to end-users, troubleshooting hardware and software issues
– Install, configure, and maintain computer hardware and software
– Set up and manage user accounts and permissions
– Monitor and maintain computer systems and networks
– Analyze system logs and identify potential issues
– Implement security measures to protect data and systems
– Assist with the setup and maintenance of network equipment, including routers, switches, and firewalls
– Collaborate with other IT team members to resolve complex technical issues
– Provide excellent customer service and communicate effectively with end-users

Experience:

– Minimum of 2 years of experience in a similar IT support role
– Proficient in Windows operating systems (Windows 10, Windows Server)
– Experience with Active Directory, Group Policy Objects (GPO), and virtual private networks (VPN)
– Knowledge of computer hardware components and troubleshooting techniques
– Ability to analyze technical problems and find effective solutions
– Strong communication skills, both verbal and written
– Familiarity with Mac OS is a plus
– Understanding of local area networks (LAN) and network protocols

If you are a skilled IT Technician looking for an exciting opportunity to contribute to a dynamic team, we want to hear from you. Apply today!

Job Type: Full-time

Benefits:

• Medical, Dental and Vision insurance
• Health savings account
• 401(k)
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person in Silver City, NM

WNM Communications has an immediate opening for an:

Outside Plant (OSP) Telecom Engineer

WNM Communications Cliff, NM, USA

This is not a remote position. Candidate must be willing to relocate to New Mexico

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“Well established company with an excellent benefit package.”

WNM Communications Silver City, Cliff and Las Cruces, NM

Benefits Offered

Profit Sharing, 401K, Life, Vision, Medical, Dental

Employment Type

Full-Time

OSP Field Engineering Manager

Outside Plant Engineer – Copper/Fiber

WNM Communications, located in Southwest New Mexico has an immediate opening for an Outside Plant Engineer. The OSP Engineer is responsible for the design and layout of Outside Plant telecommunications facilities in various environments including aerial, buried and underground. Familiar with copper cable design and layout, underground conduit, manhole/hand hole and fiber design and layout, building entrance and riser facilities, utility, road, federal, state and tribal land permitting, railroad crossings and other complex ROW issues. Will also be responsible for ACAM compliance report and HUB reporting. .Will be expected to handle all permitting requirements as well as researching information as it pertains to rights of way, tree trimming, crossings and bores. Requires a strong knowledge of OSP practices and procedures with pervious fielding experience. Candidates must possess the ability to meet or exceed business unit goals while maintaining quality standards, controlling expenses, and following company and business unit directives and practices.

Skills/Requirements

The successful candidate must meet a majority of the knowledge, skills, competencies, and experience requirements outlined below:

Support the design and engineering process by planning and preparing drawings for construction of new, and removal or rearrangement of existing fiber optic and/or copper cables, and conduits.

Completes designs in accordance with company, RUS, state and federal specifications and guidelines

Prepare permits and or private easements

Able to read and understand telecom related records, highway/road prints, be able to identify conflicts with existing outside plant facilities, select routing of lines and equipment required for relocation projects.

Excellent oral/written communication, interpersonal and analytical skills.

Deep understanding of communications engineering and related systems

Minimum of 2-4 years of OSP experience

Knowledge of National Electric Safety Code (NESC) and Rural Utility Services (RUS) Standards

Preferred previous CAD and other GIS based experience but not required. MapCom experience is a plus.

Job Type: Full-time

Required experience:

• OSP: 2 years
• OSP Engineering: 1 year
• Telecommunications: 1 year

WNM Communications has an excellent benefits package.

About WNM Communications:

WNM Communications is located in the beautiful Southwest New Mexico.

Job Type: Full-time

Benefits:

• Medical, Dental and Vision insurance
• Health savings account
• 401(k)
• Paid time off
• Retirement plan

Schedule:

8 hour shift

Ability to commute/relocate:

• New Mexico: Reliably commute or planning to relocate before starting work (Required)

Experience:  Telecommunications: 2 years (Preferred)

• Work Location: In person Cliff, NM

WNM Communications has an immediate opening for a:

GIS Technician

Responsibilities include: GIS map
production and design using ESRI/MapCom software as well as data conversion, technical report writing, and
spreadsheet data entry. The individual will act under the supervision of the Senior Manager of Engineering and
assist in various GIS related projects. The ideal candidate will demonstrate excellent time management skills and
perseverance to complete lengthy projects is a cost-effective way.
Education: High school diploma and some college level course work in Geography, GIS, Urban Planning, Computer
Science, Civil Engineering or related majors
Successful candidate must have excellent written and verbal skills including the ability to provide technical reports
to non-GIS users.
Computer Skills: 1-year experience in GIS mapping software, specifically ESRI/MapCom. Working knowledge of
Microsoft Word, Excel, as well as D-size plotters
Relevant Experience: 1-year experience in GIS mapping software
Please send resumes to hr@wnmt.com or mail to HR P.O. Box 3079, Silver City, NM 88062.

• Medical, Dental and Vision insurance
• Health savings account
• 401(k)
• Paid time off
• Retirement plan

Schedule:

8 hour shift

Ability to Relocate:

• Cliff, NM: Relocate before starting work (Required)Work Location: In person

WNM Communications has an immediate opening for a:

Grant Accountant

Under the general supervision of the Accounting Supervisor, the Grant Accountant is responsible for preparation of financial and operating reports, accounting for grants/contracts, generating monthly reports, monitoring grants/contracts expenses and revenues, reconciling grants/contracts to the general ledger, assisting with audit preparations, preparing funding requests, review program expenses, revenues etc., ensuring 100% compliance with reporting and payment requirements, while distinguishing allowable and unallowable costs across the regulated and non-regulated policies and procedures in accordance with Federal Regulations.

PURPOSE AND SUMMARY

Coordinates grant activities, including application preparation, administration, interim and final reporting of grants from federal, state, and other public agencies and private sources.

DUTIES AND RESPONSIBILITIES

• Prepare, manage, and review grant and general ledger (GL) account reconciliation.
• Compiles, analyzes and evaluates grant related program data and prepares comprehensive reports on grant projects and activities.  Prepares grant reports.
• Monitoring of federal state and regulations.
• Assists in all aspects of accounting and budgeting.
• Manage and review all required financial reporting and supporting schedules (quarterly/semi-annually/annually per award agreements.
• Develop a thorough understanding of awarding agencies guidelines and regulations.
• Preparation of various schedules and filings with the state and federal agencies.
• Work with funding agencies (both federal and non-federal) to resolve problems and/or obtain approval for deviation from authorized procedures.
• Manage the workflow and effectiveness of the grants administration process.
• Responsible for calculating, submitting and tracking costs share for all federal awards.
• Coordinate mid-point and final assessment/reports, review meeting materials, such as progress and expense reports.
• Participate in audits conducted by external auditors, government agencies and prepare necessary corrective action plans as required.
• Serve as the point person on grant and contract issues and questions related to contract compliance.
• Design and implement process improvements to identify and manage compliance risk.
• Participate in finance meetings to review fiscal and contract performance and provide information to program managers to adjust spending.  This includes budget to actual variance analysis.
• Assists with special projects on an as needed basis.

QUALIFICATIONS

• Ability to communicate well with others and provide clarity to the team about the company vision and day to day tasks.
• Ability to manage multiple complex tasks and maintain composure.
• Ability to prioritize work at hand.
• Proactive and action-oriented personality.
• Ability and willingness to adjust to a fluid fast paced environment.
• Ability to develop and recommend appropriate allocation methodologies which include assessing and presenting the underlying rationale for senior management approval.
• Maintain up to date knowledge on agencies funding sources, grants and contracts to ensure implementation of best practices.

SKILLS/EDUCATION/AND OTHER REQIREMENTS

• Demonstrated competency of software systems such as Microsoft Office Suite, internet applications with increasing repositories and preferable knowledge of government operations.  Advance proficiency in Excel.
• Proficiency in financial software and technology, with the ability to quickly develop competency with new systems and applications.
• Proven ability to work cooperatively, diplomatically and effectively with coworkers, associated departments and agencies.
• Excellent communication skills (oral and written).
• Enhanced accounting knowledge and understanding of governmental funds.
• Degree in accounting or equivalent experience

BENEFITS:

• Medical, Dental and Vision insurance
• Health savings account
• 401(k)
• Paid time off
• Retirement plan

Job Type: Full-time

Schedule: 8 hour shift

WNM Communications has an immediate opening for a:

Customer Relations Manager

The Customer Relations Manager is responsible for the leadership of all CSR’s

to ensure that we provide industry leading customer service to our clients. This includes everything from order entry to follow up measurement for total customer satisfaction.

This candidate will also be responsible for both RLEC and CLEC customers. There will be the need to train employees on the ever changing regulated telephone environment to instill a “cultural” change to be more productive and transition from a regulated to a competitive marketplace.

Job Description:

• Work across functional areas with the company to ensure customer satisfaction metrics are met
• Ensure that billings are timely and accurate (experience in a MACC environment is desired)
• Selling additional products to the installed customer base.
• Filing a variety of reports to meet regulatory compliance
• Develop measurable team goals to include sales and service targets
• Maintain proper documentation of customer records

Job Qualifications:

• Working knowledge of order entry and billing systems (MACC)
• Minimum of 5 years experience in a fast paced ever changing environment
• Experience in corporate cultural change
• Bachelor’s Degree
• Ability to work independently
• Create a productive team environment that is goal driven

Benefits:

• Medical, Dental and Vision insurance
• Health savings account
• 401(k)
• Paid time off
• Retirement plan

Job Type: Full-time

Schedule: 8 hour shift

WNM Communications has an immediate opening for a:

Construction Laborer

WNM Communication has an immediate opening for 2 Utility Construction Laborer.

Responsibilities include placing and maintaining cable within underground conduit system. Maintain rights-of-way,

including patching roadways and backfill areas. Installs and removes aerial cable. Installs and maintains pedestals, poles, carrier sites and equipment at subscriber locations. Operates digging and trenching equipment.

Must be able to obtain a CDL license within a year of employment.

Must have or be willing to obtain tower certification to work at extended heights of 100 feet or more with the assistance of equipment or by climbing.

Travel is required. Must be able to lift and carry 75 pounds.

Benefits:

• Medical, Dental and Vision insurance
• Health savings account
• 401(k)
• Paid time off
• Retirement plan

Job Type: Full-time

Schedule: 8 hour shift